Local Process Servers vs National Vendors: What’s the Difference?

Posted on February 3, 2026

When law firms or legal service companies need documents served, they often choose between local providers and large national vendors.

Here’s how they compare.

Communication

National Vendors:
Often operate through call centers and multiple departments.

Local Process Servers:
Direct communication with the professional handling your assignment.

Turnaround Time

National Vendors:
Assignments may be routed through multiple offices.

Local Process Servers:
Faster scheduling and more flexible attempt times.

Cost

National Vendors:
Higher overhead often means higher fees.

Local Process Servers:
Competitive pricing with personalized service.

Accountability

National Vendors:
Multiple layers of management.

Local Providers:
You know exactly who is serving your documents.

When to Choose Local

If your case requires urgency, flexibility, or direct communication, a local process server in West Palm Beach often provides superior results.